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Discover Medi-Cal’s Vital Supports for Californians Experiencing or at Risk of Homelessness

California is transforming Medi-Cal to better support and meet the whole-person care needs of members experiencing, or at risk of homelessness.

Medi-Cal provides members with access to new and improved services to get well-rounded care that goes beyond the doctor’s office or hospital and addresses their physical and mental health, and also social drivers of one’s health such as housing.

Medi-Cal is opening the door to essential health care services for the most vulnerable populations, no matter where they live or seek care.

Enhanced Care Management

Enhanced Care Management is a new Medi-Cal benefit that assigns a dedicated Lead Care Manager, a personal guide who helps qualified Medi-Cal members navigate all medical, dental, social, and community services such as housing navigation, housing deposits, and more.

Enhanced Care Management takes a whole-person, interdisciplinary approach to care to address clinical and non-clinical needs of members with the most complex medical and social need and serves as a safety net of care coordination for high-risk groups, including, but not limited to, individuals experiencing homelessness.

“Our unhoused population has inadequate access to shelters and experiences a lack of food and care,” said Glenn Tsang, Policy Advisor for Homelessness and Housing for the California Department of Health Care Services. “These members tend to have extensive medical and mental health needs that are difficult to address in an unstable living environment. To help address their needs, the Enhanced Care Management benefit builds consistent connections to medical care, mental health care, substance use disorder treatment, and housing stabilization services.”

Addressing Health-Related Social Needs through Community Supports
Community Supports are services or care settings, in addition to those required under the California Medicaid State Plan, that Medi-Cal managed care plans may elect to offer. The goal of Community Supports is to provide services that address a member’s health-related social needs that may be exacerbating their health condition, such as housing instability. Among the 14 services available as Community Supports services, six are specifically focused on helping unhoused members.

Many of these services empower high-risk individuals and families to live healthier lives in less restrictive settings and avoid unnecessary emergency visits and inpatient nursing facility admissions. They include services that go beyond traditional care received in a doctor’s office and may include housing deposits, housing transition and navigation services, housing tenancy and sustaining services, short-term post-hospitalization, recuperative care, and day habilitation.

Street Medicine
Street medicine is a set of health and social services developed specifically to address the unique needs and circumstances of individuals experiencing unsheltered homelessness, delivered directly to them in their own environment. The fundamental approach of street medicine is to engage people experiencing unsheltered homelessness exactly where they are and on their own terms to maximally reduce or eliminate barriers to care access and follow-through.

Medi-Cal Expansion
Starting on January 1, 2024, all eligible Californians qualify for full scope Medi-Cal coverage, regardless of immigration status.

This expansion allows even more Medi-Cal members to potentially qualify for Enhanced Care Management and Community Supports, among other services, to improve outcomes for California’s most vulnerable populations.

“By expanding Medi-Cal, we’re addressing the root causes of health disparities and providing equitable access to quality health care, leading to a healthy California for all,” said Tsang.

How Providers Support Members
Providers are vital in delivering Medi-Cal’s expanded services, ensuring the most vulnerable members receive the care they need. These providers include, but are not limited to, housing service providers, housing organizations, and other organizations that have an existing footprint consistent with Community Supports activities and in the communities they serve. Providers are essential in providing dedicated care management, ensuring seamless transitions and continuous support across various housing settings.

Street medicine providers also offer direct medical care to individuals on the streets, build trust by consistently providing compassionate services, and use comprehensive care management platforms for efficient coordination. Providers include Federally Qualified Health Centers, mobile medicine units, and many other organizations that provide care to unsheltered members living on the street.

They collaborate with community-based organizations and community support systems like schools, food banks, and housing agencies, and offer proactive support when patients transition through emergency departments, homelessness, or incarceration.

Encouragement to Seek Services
If you or someone you know is experiencing homelessness or is at risk of homelessness, Medi-Cal’s expanded services offer vital support for members enrolled in a managed care plan to improve their health and well-being.

For more information, call the state’s Medi-Cal Managed Care Office of the Ombudsman at (888) 452-8609 or email MMCDOmbudsmanOffice@dhcs.ca.gov.

In San Bernardino County, Medi-Cal recipients can contact:

*   Inland Empire Health Plan: 800-440-4347

*   Kaiser Permanente: 855-839-7613

*   Molina HealthCare of California Partner Plan, Inc.: 888-665-4621

So, if you are at risk of or experiencing homelessness in San Bernardino County, your health and well-being matter. Medi-Cal’s expanded services are here to support you every step of the way.

 

Hesperia native serves with U.S. Navy hospital in Cuba

By Ashley Craig, Navy Office of Community Outreach

MILLINGTON, TN – Petty Officer 3rd Class Vanessa Garcia, a native of Hesperia, California, serves the U.S. Navy and is assigned to U.S. Navy Medicine Readiness and Training Command Guantanamo Bay, Cuba.

Garcia graduated from Hesperia High School in 2020.

The skills and values needed to succeed in the Navy are similar to those found in Hesperia.

“Growing up, I learned that one of the most important things in life is having good friendships,” said Garcia. “My closest friends live in Los Angeles; I’ve known them since middle school. I also made good friends when I was stationed at Naval Medical Center Portsmouth, Virginia. Back home and everywhere I’ve gone, I’ve met some amazing people who are all very different and I’ve appreciated all of it because it shows me different aspects on life. These people have been there for me during my hardest times and have been a great support system to me. I want to be part of that support system for others.”

Garcia joined the Navy three years ago. Today, Garcia serves as a hospital corpsman.

“I joined the Navy to get a head start on life,” said Garcia. “I was looking for opportunities to learn new skills and wanted to be good at something. I wanted to be a cryptologic technician interpretive (CTI), which is a language analyst, but they didn’t have any billets available at the time. I knew I wanted a job that included helping people so my recruiter gave me the option of hospital corpsman.”

Garcia works in the emergency department at Naval Hospital Guantanamo Bay and is training to become a corpsman assistant for sexual assault medical examinations.

“I like giving people the care and support they need,” said Garcia. “When I was a kid, I used to watch ‘Avatar: The Last Air Bender.’ The TV show’s main character brings peace and balance to the world and the spirit realm during a time of war. The characters had to work together to end the war and destruction. They demonstrated leadership, friendship, finding inner strength and showing positivity in the face of adversity. I wanted to emulate these qualities in my own life. I wanted to be part of a team.”

Naval Hospital Guantanamo Bay provides health care to the U.S. Naval Station Guantanamo Bay community, which consists of approximately 4,500 military members, federal employees, U.S. and foreign national contractors and their families. The hospital also operates the only overseas military home health care facility providing care to elderly special category residents who sought asylum on the installation during the Cuban Revolution.

With 90% of global commerce traveling by sea and access to the internet relying on the security of undersea fiber optic cables, Navy officials continue to emphasize that the prosperity of the United States is directly linked to recruiting and retaining talented people from across the rich fabric of America.

Garcia serves a Navy that operates far forward, around the world and around the clock, promoting the nation’s prosperity and security.

“We will earn and reinforce the trust and confidence of the American people every day,” said Adm. Lisa Franchetti, chief of naval operations. “Together we will deliver the Navy the nation needs.”

Garcia has many opportunities to achieve accomplishments during military service.

“My proudest accomplishment is hard to define,” said Garcia. “I’ve learned so much in three years. Working in labor and delivery taught me about patience, working with different personalities and how to interact with patients while learning skills from the nurses. They gave me my first real experience in how to be a leader. I surprised myself and did more than I thought I was capable of, and it made me see that I’m a hard worker who can do hard things and see those things all the way through.”

Garcia is also proud of serving in the intensive care unit aboard USNS Comfort during Continuing Promise 2022, a humanitarian mission that saw Comfort complete mission stops in Colombia, the Dominican Republic, Guatemala, Haiti and Honduras.

During these mission stops, Continuing Promise medical teams focused on working alongside partner nation medical personnel to provide care on board and at land-based medical sites to increase medical readiness, strengthen partnerships and enhance the combined capabilities of the U.S. Navy and partner nations to respond to public health disasters and humanitarian crises.

Continuing Promise 2022 saw more than 13,000 patients, participated in more than 25 subject matter expert exchanges, conducted five humanitarian assistance and disaster relief workshops, shared in 18 Women, Peace and Security initiative events and partook in 11 community relations engagements.

“We visited South America, offering aid to every country we visited,” said Garcia. “We faced challenges because of the language barrier and didn’t have many translators so we had to learn phrases in Spanish to try to communicate. The great effort the medical team put toward helping people made a difference in countries that didn’t have much medical support. I felt proud to be part of that support.”

Garcia can take pride in serving America through military service.

“I get to be part of something greater by serving my country and the Navy,” said Garcia. “I get to be part of history.”

JOANN Store Opening in Rancho Cucamonga

JOANN’s newest store in Rancho Cucamonga, California recently celebrated its Grand Opening weekend! The new, 35,000-square-foot store showcases the latest JOANN branding, broadest category assortment, and experience for customers – the team couldn’t be more thrilled to open the doors of creativity to this community.

Customers couldn’t wait to get inside and shop the new JOANN, and more than 125 waited patiently for the 9am official opening on Friday, 8/9. Those in attendance enjoyed special offers, gift cards, and swag for joining the celebration.

The Rancho JOANN location will be partnered with a local Children’s Miracle Network Hospital and Kids in Need Foundation organization, who will enjoy monetary and product donations throughout the year.

Hesperia native uses night vision goggles on the bridge aboard USS Somerset

Boatswain’s Mate 3rd Class Elijah Rodarte, a Hesperia, California native, uses night vision goggles to search for surface contacts from the bridge of the San Antonio-class amphibious transport dock ship USS Somerset (LPD 25) during Exercise Rim of the Pacific (RIMPAC) 2024, July 25. Twenty-nine nations, 40 surface ships, three submarines, 14 national land forces, more than 150 aircraft and 25,000 personnel are participating in RIMPAC in and around the Hawaiian Islands, June 27 to August 1. The world’s largest international maritime exercise, RIMPAC provides a unique training opportunity while fostering and sustaining cooperative relationships among participants critical to ensuring the safety of sea lanes and security on the world’s oceans. RIMPAC 2024 is the 29th exercise in the series that began in 1971.

Inland Action appoints Julie Michaels as its new Executive Director

By Manny Otiko | California Black Media  

SAN BERNARDINO – Julie Michaels has been appointed Executive Director of Inland (spacing) Action, a non-partisan, business-oriented nonprofit group which works with public and private organizations to better the economic climate of the Inland Empire and Southern California.

A resident of the Inland Empire since 1987, Julie is the founder and owner of JB Michaels Consulting, a private firm providing leadership, board development and project management services.  She has a wealth of experience across diverse fields, having worked as a contracts and senior business administrator for TRW at Norton Air Force Base, a teacher and National Academic Advisor serving the western region of the United States including both Redlands Unified and San Bernardino City School District, and a senior healthcare executive.  Julie most recently served as Executive Director of Plymouth Village LPC in Redlands where she was involved in advocacy work in Sacramento and Washington, D.C., on healthcare bills and initiatives.

Julie has served on numerous local boards including the University of Redlands Trustees, the University of Redlands Alumni Association (Past President), Redlands Symphony, United Way and the Redlands RotaryClub, where she was Rotarian of the Year in 2005. She is a current member on the Redlands Community Foundation Board of Directors.

Julie has a Bachelor of Science degree in Biology and Mathematics from California Lutheran University, an MBA from the University of Redlands, both multiple-subject and single subject California teaching credentials, and a California senior care license. While she has lived across the country, both Julie and her husband Barry have called the Inland Empire home since the late 1980’s. Barry is a 34-year employee of Esri, and together they have two grown children.

Julie succeeds Carole Beswick, who served as CEO for 17 years, and Deborah Barmack, who served as President for 12 years.

Condor Energy Storage in San Bernadino County Hosts Grand Opening

City of Grand Terrace Mayor Bill Hussey, City Council Members and others Celebrate the Grand Opening of the Condor Energy Storage Project in San Bernadino County, California

GRAND TERRACE, CA-– Arevon Energy Inc., a leading renewable energy developer, owner, and operator, hosted a ribbon-cutting ceremony to mark the completion and start of operations of its 200 megawatt (MW)/800 megawatt-hour Condor Energy Storage Project in San Bernardino County, California. The project will annually power up to 150,000 homes for up to four hours during peak electricity demand periods and will provide an estimated $25 million in property tax payments over its lifespan, supporting the county as well as the local school district.

With the project stakeholders in attendance, the ribbon-cutting event not only celebrated the project’s completion but also the community support for helping San Bernardino County meet its Climate Action Plan goals. Kevin Smith, Chief Executive Officer at Arevon, provided remarks at the event, along with Mayor Bill Hussey, City of Grand Terrace; Council Member Jeff Allen, City of Grand Terrace; David Lincoln, Senior Vice President at Rosendin Electric, Inc.; and Charles Neighbours, Principal at Grand Terrace High School.

“The Condor Energy Storage Project signifies our ongoing commitment to energy storage technologies and to advancing clean, renewable energy across the nation,” Smith said. “As California looks to achieve its sustainability goals and brings more renewable energy online, battery storage is an essential component to ensure grid reliability and facilitate further renewable energy adoption. Our projects here provide viable economic revenue, cleaner air for the community, and reliable energy access throughout the state.”

“The government has identified the need for clean renewable energy, and Arevon has come up with a solution for that need,” said Mayor Hussey. “Basically, don’t waste the watts and save them when needed. So, (Waste Not! Watts Not!) I am also looking forward to working with Arevon on our energy needs and on our educational needs for this technology.”

The Condor ribbon-cutting ceremony recognized the efforts and collaboration of the project’s commercial partners and local labor organizations who contributed to bringing the facility online. Condor features Megapack 2 XL, Tesla’s state-of-the-art, utility-scale battery energy storage system, which is the most advanced technology available on the market today and provides superior safety and protection for both the project and the surrounding community. Tesla has also been contracted to provide operations and maintenance services for the project. Southern California Edison (SCE) has purchased the project’s capacity under a long-term agreement. As one of the nation’s largest electric utilities, SCE is committed to delivering reliable, affordable, and clean energy today and in the future. Rosendin served as the engineering, procurement, and construction provider and hired local electrical workers from IBEW Local 477, Operators Local 12, Iron Workers Local 433, Laborers Local 1184, and Carpenters Local 909 to build the facility.

“Rosendin values every member of these hardworking, collaborative teams that dedicated 280,000 work hours on this project that will help power local businesses, schools, and homes when energy demand is at its peak,” Lincoln said. “As a longtime partner with Arevon, we are proud to work with them to deliver energy projects that strengthen local communities while providing jobs and building our future workforce.”

As the long-term owner of the Condor Energy Storage Project, Arevon is committed to supporting the local community and its worthy initiatives. During the event, Arevon was privileged to present donations to the Women’s Club, Lions Club, and Grand Terrace Foundation. In addition, Arevon partnered with Grand Terrace High School and Riverside-based Industrial Metal Supply to initiate the creation of a 3D metal sculpture, which was on display during the ribbon-cutting ceremony. Grand Terrace High School (GTHS) students owned the entire process, from conception and design to welding the sculpture, which measures 15 feet in length. Each element was carefully separated out to ensure that no material was wasted, and Arevon worked with Industrial Metal Supply to order the steel for the sculpture. In addition, the Condor Energy Storage Project has committed to a contribution of $200,000 to provide shade for students at Grand Terrace High School along with a donation to the GTHS School Site Council.

Arevon is a renewable energy leader in California with nearly 2,500 MW in operation and more than 1,200 MW under construction. The company has recently issued various announcements celebrating achievements at several of its California projects, including offtake agreements for the Cormorant Energy Storage Project and the Avocet Energy Storage Project. Arevon also closed financing on the Eland 2 Solar-plus-Storage Project, the Condor Energy Storage Project, as well as the Vikings Solar-plus-Storage Project, the nation’s first utility-scale solar peaker project which was the recipient of IJGlobal’s Renewables Deal of the Year – Energy Storage Award.


About Arevon

Arevon Energy, Inc. is a leading renewable energy company, supplying clean, reliable, and cost-effective energy to utilities and businesses, while powering the energy transition across the United States. Headquartered in Scottsdale, Arizona, and with a regional office in New York City, Arevon’s more than 250 mission-driven employees use innovative approaches and leading-edge technology to develop, build, finance, own, and operate renewable energy projects. Arevon owns and operates more than 4,000 megawatts (MW) of utility-scale solar, storage, and solar + storage hybrid projects as well as distributed generation assets in 17 U.S. states. The company is currently constructing more than 2,000 MW of new capacity and has a robust development portfolio of more than 6 gigawatts. For more information, visit www.arevonenergy.com.

 

 

 

Marco Garcia, Pastor of The Way World Outreach, Installed As New President of Pastors United

SAN BERNARDINO, CA— The San Bernardino Pastors United –SBPU has been providing spiritual leadership in San Bernardino County since 2016. The organization was founded by a group of Pastors in San Bernardino, expressing a desire to work with the chief of police to help stop and prevent violent crime in the city.

Over the years the organization has had several presidents. The first was Dr. Joshua Beckley, Ecclesia Christian Fellowship. The next one was Pastor Robert Cuencas of The Way World Outreach Church, and then Dr. Reginald Woods of Life Changing Ministries. These extraordinary men of God, did extraordinary work.

A new era has begun as Pastor Marco Garcia, Sr. Pastor of the Way World Outreach Church, leads the organization. Continuing the mission to combat murders, engage our civic leaders, and provide support to families through community engagement activities.

Many community members attended the 10:00 a.m. ceremony held on Wednesday, August 14, at 4835 Hallmark Parkway, in San Bernardino.

According to Pastor Reginal Young, a spokesman for the group, “The organization is excited about the next chapter as it continues to battle crime, homelessness, drug additions, youth runaways, political corruption, and the economy. Pastor Garcia has been an advocate for the residents in San Bernardino for years. He has a strong faith and belief in the people of the community. He believes, each church must grow and reach the lost. As we help more people who are hurting, restoring more lives; our love will show the world.”

Reverend Young finalized, “Join the movement as we work in unity with the power of God’s favor. May God continue to bless you. Visit our website at www.sbpastorsunited.org for more information email sbpastorsunited@gmail.com. Thank you for your prayers of support!”

SBCUSD Held Back-To-School Extravaganza on July 24

More Than 3,000 Attended in the First Hour

SAN BERNARDINO, CA—San Bernardino City Unified School District (SBCUSD) held a record-breaking, annual Back-to-School Extravaganza (BTSE) July 24 at San Bernardino Valley College to help District families get ready for the start of the new school year.

There were more than 60 booths providing information and free school supplies. Families could collect stamps from select SBCUSD booths on a special passport to get a free backpack for their school-aged children. Other SBCUSD booths offered free books, three-ring binders and other school supplies that students will need for the first day of school on Monday, August 5.

“The Extravaganza provides our SBCUSD families with standard back-to-school items like backpacks, but it does so much more,” said Dr. Beatriz Barajas-Gonzalez, Director of Family Engagement, the department that organizes the yearly event. “We want the Extravaganza to provide families with important information on everything from the music and arts programs in our schools to the career pathways available to our high school students. We also want our families to know there are many free and low-cost resources available to support the physical and mental health of the entire family, not just through SBCUSD but also through city and county programs and local nonprofits.”

One of the biggest community partners was the California Association of African American Superintendents and Administrators (CAAASA) and Power of Sight. The organization set up an entire section to provide families with free vaccinations, sports physicals, eye exams and glasses.

A total of 55 community partners participated in the Extravaganza, including:

  • IEHP (Inland Empire Health Plan)
  • Costco
  • Stronger Together Now
  • Avva Dental
  • Option House Inc.
  • Rainbow Pride Youth Alliance
  • Mother’s Nutritional Center
  • Omnitrans
  • YMCA of the East Valley
  • County of San Bernardino Child Support Services
  • Imagine Learning
  • City of San Bernardino
  • AI Bonds
  • Amazon Air KSBD
  • Asian American Resource Center
  • Dignity Health Community Hospital of San Bernardino
  • First 5 San Bernardino
  • Making Hope Happen Foundation
  • Molina Healthcare of California
  • San Bernardino County Department of Public Health
  • Assistance League of San Bernardino
  • Inland Empire Immigrant Youth Collective
  • San Bernardino Valley College
  • Bright Life Kids
  • Children’s Choice Dental Care
  • Great Clips
  • Big Brothers Big Sisters of the Inland Empire

“I cannot thank our community partners enough for stepping up and helping to make sure our students and their families have what they need to start out the school year on the right path,” said Assistant Superintendent of Student Services Dr. Sandra Rodriguez. “Our community came together today to show how much they support and care about our students. When we work together, our students, our families, our community and our city will thrive!”

Tribe Brings 150 Partners Together for the Benefit of Eight Deserving Nonprofit Organizations

25th Anniversary San Manuel Golf Tournament raised nearly $500,000 for charity

HIGHLAND, CA — For 25 years, the San Manuel Golf Tournament has delivered an impact that extends far beyond the golf course. Since 1999, San Manuel has invited tens of thousands of golfers to answer the call of Yawa’ – a Serrano concept that means “to act on one’s belief” – by playing in the San Manuel Golf Tournament and contributing to impactful charities across the nation. Together, San Manuel Golf Tournament participants have raised more than $3.5 million in donations benefitting over 70 charities.

This year’s proceeds exceed previous records totaling $480,000 to benefit eight charities representing local and national causes. Each charity received $60,000 in unrestricted funds.

Proceeds benefited this year’s chosen nonprofit partners:

Elevate Navajo strives to develop genuine connections with Navajo youth that will strengthen individuals’ confidence, classroom engagement, provide lifelong skills, and lift the community. Elevate Navajo’s four primary program focuses are accredited classes to provide life and professional skills, mentoring available 24/7, adventures to inspire grand aspirations, and career & college prep.

Firefighter Cancer Support Network provides critical assistance for career, volunteer, active or retired firefighters, emergency medical service providers and their family members who are diagnosed with cancer.

Growing Inland Achievement (GIA) is a collective impact organization created to improve the long-term economic outlook of the Inland Empire by improving educational attainment rates among the region’s underrepresented groups. With an equity-framed approach, GIA connects more than 150 educational institutions, community-based organizations and workforce partners to create a network for K-20 students to provide strategic support for Black, Latinx, Native and other marginalized groups while removing barriers for all individuals.

Junior Achievement of Southern Californiainspires and prepares young people to succeed in a global economy. Volunteers from the professional sector help youth explore the business of life through hands-on dynamic programs that teach skills related to managing money, starting a business and entering the work world.

The Lindy Waters III Foundationenhances and supports Native American youth and Indigenous communities through sports, health and wellness, and leadership programs. The foundation is committed to providing a platform for individual improvement, opportunity, exposure, and access for all Native youth.

Phenix Gateway empowers adults with disabilities to secure full-pay employment through innovative job training programs and advocacy to remove barriers and promote equitable opportunities for all. Phenix Gateway has a unique ability to see what others might overlook and empower individuals to embrace their skills.

Social Work Action Group(SWAG) advocates for, educates and inspires marginalized individuals and families in the Inland Empire achieve sustainable independence through community support. SWAG believes the resources to address homelessness already exist in each community, and the missing component is communication and coordination of existing resources to address the different aspects of homelessness.

Southwest Indigenous Women’s Coalitionprovides critical services to all 22 tribes in Arizona to work towards a future of safe indigenous communities. This Native-led coalition helps Native communities develop their capacities to address and respond to violence through education, training, technical assistance, policy advocacy, and culturally sensitive and supportive services.

Each organization was selected for their ability to bring tangible and practical impact to their communities.

More than 850 golfers were in attendance to take part in the four-day event that spans three exclusive golf venues: Monarch Beach Golf Links at Waldorf Astoria Monarch Beach, Pelican Hill Golf Club and Torrey Pines Golf Course.

Photos and b-roll of the event are available here.


About the San Manuel Band of Mission Indians 

The San Manuel Band of Mission Indians is a federally recognized Indian tribe located on the San Manuel Indian Reservation near Highland, California.  San Manuel exercises its inherent sovereign right of self-governance and provides essential services for its citizens by building infrastructure, maintaining civil services, and promoting social, economic and cultural development.  As the Indigenous people of the San Bernardino highlands, passes, valleys, mountains and high deserts, the Serrano people of San Manuel have called this area home since time immemorial and are committed to remaining a productive partner in the San Bernardino region. For more information, visit http://www.sanmanuel-nsn.gov

Tracking Discrimination in Healthcare: A California Imperative

By Rhonda Smith | Special to California Black Media

Having spent more than 25 years advocating for equitable healthcare, I’ve listened to countless stories from individuals whose lives have been forever changed by the historic inequities that exist within our healthcare system.

I’ve heard mothers share their heartbreak over traumatic birth experiences and outcomes, and families recount the devastating complications from surgeries. These stories, though deeply personal, often feel like whispers lost in the wind because our current data doesn’t capture the full picture. We know that racism impacts the type of care and quality of care, but without demographic data, we can’t fully understand or address these issues. It’s crucial that we find a way to connect these personal stories to the larger narrative of healthcare equity, ensuring that every patient’s experience is acknowledged, and that there’s transparency and accountability, so that every community’s needs are addressed.

For communities of color, racism in the healthcare system can have a devastating impact, affecting not only the quality of care that patients receive but also their overall well-being. Research shows that these communities experience higher rates of patient adverse events — incidents that cause permanent harm, necessitate life-saving interventions, or potentially lead to death at greater frequencies than White patients. Disturbingly, these trends disproportionately impact Black women and other communities of color.

A recent Kaiser Family Foundation survey found that a third of Americans see racism as a major problem in health care, compared to over half (52%) of Black people surveyed. Disparities in maternal health outcomes and overall distrust of the medical system are historic and well-documented. According to the California Health Care Foundation’s “Listening to Black Californians” research report, nearly one-third of Black Californians say they have been treated poorly by healthcare providers just because of their race or ethnicity. Additionally, a significant number of Black Californians overall (38%) and of Black women in particular (47%) say there has been a time when a provider did not treat their pain adequately.

While we know this to be true, right now, no demographic information is collected for patients who experience things like negative birth outcomes, surgery complications, patient safety events, or other adverse experiences in hospital settings. The California Department of Public Health (CDPH) tracks these events, but doesn’t collect information like the age, race or gender of these patients. As a result, the state doesn’t know who is suffering the most from these avoidable mistakes, and therefore how to prevent them from happening in the future.

This is why we are working in partnership with the California Pan Ethnic Health Network (CPEHN),  Black Women for Wellness Action Project, and the office of Assemblymember Mia Bonta (D-Oakland) to advance Assembly Bill (AB) 3161, legislation that will seek to collect demographic data on patient complaints and safety incidents. It is our hope that a bill that collects this important demographic data can be a step toward in capturing evidence-based data on racial bias trends in California’s healthcare system and the impact they have on the safety, health, and well-being of patients.

AB 3161 would require the collection of self-reported patient demographics when receiving complaints regarding hospitals and long-term care facilities.  It will assist in compiling, reviewing, analyzing, and publishing trends of patient safety events. This bill would also require the publication of adverse event trends based on demographic data in a manner that is consistent with patient confidentiality.

Critics, such as the CDPH, have raised concerns over the cost of updating their forms to accommodate demographic data collection. The department estimates the annual cost for updating, modifying or creating a new system for this demographic data collection could cost at least $1.6 million each year for the first two years.

While we appreciate the state’s estimate, the cost of doing nothing, when health and lives are at stake, is far greater.

Understanding and addressing health disparities is not just about statistics; it’s about real people with real stories. By collecting demographic data, we take a significant step toward true transparency and accountability in our healthcare system. This will allow us to see the full picture and make informed decisions that can save lives and improve the quality of care for all Californians. Let’s ensure that every patient’s experience is acknowledged, and every community’s needs are addressed, inclusive of their race or ethnicity.


About the Author

Rhonda Smith is the Executive Director of the California Black Health Network.

This article is supported by the California Black Health Journalism Project, a program created by California Black Media, that addresses the top health challenges African Americans in California face. It relies on the input of community and practitioners; an awareness of historical factors, social contexts and root causes; and a strong focus on solutions as determined by policymakers, advocates and patients.